Family Violence and Sexual Assault Services

Northern Region

Berry Street

Eaglemont: 03 9450 4700


Western Region

Women's Health West

Footscray: 03 9689 9588


Southern Region


Frankston: 03 9781 4658

Dandenong: 03 9791 6111

Narre Warren/Berwick: 03 9703 0044

Pakenham: 03 5945 3200


Inner South/Middle

Salvation Army Family Violence Outreach Program

St Kilda: 03 9536 7797

1800 RESPECT is the national sexual assault, domestic and family violence counselling service for people living in Australia.

P: 1800 737 732 (24 hours)

If you are in immediate danger, please dial 000.

Address:        State-wide Service
Phone:          1800 015 188    24 Hour Toll Free Line
Visit Website
Safe Steps Family Violence Response Centre is the Victorian State-wide service for
women experiencing violence and abuse from a partner or ex-partner, another family member or someone else they are close to.

The following services are located in the eastern metropolitan region and provide both a state-wide and regional crisis response to women and children living with violence:
•    Kara House
•    Safe Futures Foundation
•    Women’s Liberation Halfway House  

The present scope of support includes:

  • complex crisis case management
  • 24/7 after-hours outreach
  • support for Same Sex Attracted, Transgender & Intersex persons 
  • intensive case management
  • specialist children’s case management 
  • A Place to Call Home and Safe at Home programs 
  • responses to women living with a disability

Referrals to these services are made through the state-wide service, Safe Steps on 1800 015 188, or in the eastern metropolitan region through EDVOS on 03 9259 4200.

ECASA provides services to women, men, children and young people who are victims/survivors of recent or past sexual assault. The service is also available to non-offending family members, partners and friends.

Ringwood East 
P: 03 9870 7310
03 9870 7330 (access to counselling line)
1800 806 292 (24 hour toll-free line)
F: 03 9879 8306

Click here to visit the ECASA website.

If you are in immediate danger dial 000 for police.

EDVOS is the primary specialist family violence service for women and their children who work in the eastern metropolitan region, who are currently living with or have experienced family and domestic violence.

Ringwood (9am to 5pm, Monday to Friday)
P: 03 9259 4200 (after hours call Safe Steps on 1800 015 188)
F: 03 9259 4299

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