Services for the LGBTIQ Community

Switchboard/QLife is a volunteer, nationally-oriented counselling referral service for lesbian, gay, bisexual, transgender, intersex and/or queer (LGBTIQ) communities and their supporters. They offer a free, confidential and anonymous telephone counselling, referral and information service, providing early intervention and web based services to people of all ages across the full breadth of people's bodies, genders, relationships, sexualities, and lived experiences.

Switchboard/QLife also speak to the family and friends of people who might identify as LGBTIQ; and recieve calls from health and welfare professionals.

State-wide service 
Mon, Tues, Thurs 6-10pm
Wed 2-10pm
Fri, Sat, Sun & public holidays 6-9pm
P: 03 9663 2939
QLife: 1800 184 527 (3pm-12am every day)

Click here to visit the Switchboard Victoria website.

Click here to visit the QLife website.


Queerspace provides individual, couples and family counselling as well as groups and seminars aimed at supporting LGBTIQ people with their mental health needs. Counsellors are mental health professionals who identify as LGBTI or Q themselves or are queer friendly. Service costs are based on a person's ability to pay. For people with financial difficulty they are often provided free of charge. After hours sessions are also available. Queerspace is a part of Drummond Street Services and has a 40+ year history of working with the queer communtiy.

100 Drummond Street, Carlton VIC 3053

Ph: 03 9663 6733

Family Access Network (FAN) provides transitional housing for young people aged 15-25 who are experiencing or are at risk of homelessness. FAN has two properties specifically for SSATI (same-sex attracted, transgender and intersex) young people. These properties are available to anyone residing in Victoria. There is also a weekly support group for SSATI young people - it's a great place to meet people, chat, learn and have fun.

1033 Whitehorse Road, Box Hill VIC 3128

Ph: 03 9890 2673

There are Gay and Lesbian Liaison Officers located at various police stations throughout Victoria. They can assist in providing discrete, non-judgemental advice and assistance in the reporting of crimes.


For a comprehensive list of available services and access to the peak network in Victoria please refer to the Rainbow Network.


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